Shipping & Returns


  • We offer free ground shipping on retail orders in the U.S. (does not apply to wholesale orders)
  • Orders typically ship within 1 business day
  • Please allow 3 to 5 days for transit time


  • Shipping charges will be calculated and displayed during checkout
  • All customs and duty fees are the responsibility of the Buyer and may be charged at the time of delivery
  • Orders typically ship within 1 to 3 business days
  • Please allow 5 to 10 days for transit time

If you’re not satisfied with your purchase, you can return it for a refund within 30 days of purchase, provided it is unused and in its original packaging. 


  • Refunds will be credited back via the original form of payment
  • All merchandise must be unused, undamaged and returned in its original packaging
  • For all returns you will be responsible for return shipping costs, including any customs or duty fees if applicable. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records
  • All original and return shipping costs are non-refundable, including any customs and duty fees if applicable
  • Product is no longer eligible for a refund 30 days after the original purchase date
  • Sale or clearance items are not eligible for return
  • To request a return, please email us at and will we provide you with a return authorization number. Please include this number on the packing list inside the box
  • Please allow 5 business days after receipt of return for us to process your refund
  • This return policy only applies to products purchased directly from LUXE HYDRATION