Shipping & Returns
DOMESTIC SHIPPING (WITHIN U.S.):
- We offer free ground shipping on retail orders in the U.S. (does not apply to wholesale orders)
- Orders typically ship within 1 business day
- Please allow 3 to 5 days for transit time
INTERNATIONAL SHIPPING (OUTSIDE U.S.):
- Shipping charges will be calculated and displayed during checkout
- All customs and duty fees are the responsibility of the Buyer and may be charged at the time of delivery
- Orders typically ship within 1 to 3 business days
- Please allow 5 to 10 days for transit time
If you’re not satisfied with your purchase, you can return it for a refund within 30 days of purchase, provided it is unused and in its original packaging.
RETURN POLICY:
- Refunds will be credited back via the original form of payment
- All merchandise must be unused, undamaged and returned in its original packaging
- For all returns you will be responsible for return shipping costs, including any customs or duty fees if applicable. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records
- All original and return shipping costs are non-refundable, including any customs and duty fees if applicable
- Product is no longer eligible for a refund 30 days after the original purchase date
- Sale or clearance items are not eligible for return
- To request a return, please email us at info@luxehydration.com and will we provide you with a return authorization number. Please include this number on the packing list inside the box
- Please allow 5 business days after receipt of return for us to process your refund
- This return policy only applies to products purchased directly from LUXE HYDRATION
